1910
"We save the equivalent of one full-time employee a day."
Grip on service. Space for hospitality.
In the heart of Eindhoven’s historic “De Bergen” district, Restaurant 1910 operates from a former residence dating back to 1910. What started as a characterful setting has grown into a high-volume restaurant serving up to 150 guests per day, where precision in service is essential.
We spoke with restaurant manager Rob van Eldijk about how their operation evolved from constant manual coordination to structured control with Annoncer.
From constant switching to operational clarity.
Before implementing Annoncer, service relied heavily on manual communication. Orders were passed physically. Staff required continuous direction. The kitchen operated under constant pressure to keep up with fragmented information.
“We were constantly managing tickets and coordinating the service. It took time and created unnecessary tension in the kitchen.”
The core challenge was not a single bottleneck, but the accumulation of tasks:
communicating orders, directing staff, and maintaining oversight simultaneously, especially during peak hours.
What improved in daily service.
The difference is not just noticeable, it is measurable.
Less reliance on verbal alignment, more immediate clarity.
Fewer mistakes. Less need for correction. Higher reliability.
Structural time savings: up to 8 hours per day.
The shift to Annoncer delivered immediate and lasting impact, not only during peak service, but across the entire day.
Measured operational gain:
- ±480 minutes saved per day
- Equivalent to 1 full-time employee
This efficiency comes from a combination of improvements:
- Reduced manual communication
- More efficient staff coordination
- The ability to plan and prepare ahead
The result is tangible: fewer actions, fewer errors, and significantly less time pressure.
