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Guest allergy and preference management in the Annoncer Kitchen Management System

Because details aren’t optional, they’re critical.Because details aren’t optional, they’re critical

Annoncer makes allergies, dietary requirements, and guest preferences clearly visible in the kitchen, so nothing gets missed during service. 
THE CHALLENGE

Missed details create unnecessary risk.

During service, critical guest information gets lost. Allergies, dietary restrictions, and preferences are fragmented or passed on verbally. 

Allergen notes, dietary restrictions, and guest preferences can be overlooked when timing is tight and communication is stretched. In high-performance hospitality, that creates unnecessary risk.

Chef preparing food during a busy restaurant service

Where mistakes happen.

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Verbal handovers
Information is passed verbally and forgotten under pressure.
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Hidden POS notes
Guest information exists, but isn’t visible where it matters.
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Broken communication
Front-of-house and kitchen work from different sources.
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Peak-service pressure
The busier the service, the easier it is to miss details.
THE SOLUTION

One shared, real-time source of truth.

With Annoncer, allergy and guest information is built directly into the kitchen workflow. Every station sees the details that matter, in the moment they matter.

Creating a clear flow of information from front-of-house to the final plate. 

  • Allergies and dietary restrictions attached to the order
  • Guest notes visible across relevant stations
  • Clear context without extra communication steps

 

Guest allergy information shared across the Annoncer Kitchen Management System

HOW IT WORKS

1
Captured at the source
Entered through POS or service flow.
2
Clearly visible in the kitchen
Appears directly on kitchen screens.
3
Embedded in execution
Teams work with full context during service.
BUILT TO SOLVE

How it works in practice.

Some examples of features to give you an idea what it looks like in Annoncer to work with allergies and guest preferences when using Annoncer. 

Guest allergy tags in the Annoncer Kitchen Management System

 

Allergy tags are clearly visible across all relevant stations, ensuring everyone sees the same information at the right moment. 

Guest profiles in the Annoncer Kitchen Management System


Annoncer works guest-based, so key guest details are always linked to the person, not just the order. Profiles can be viewed and updated where needed, giving your team the right context during service.

Guest visit history in the Annoncer Kitchen Management System

 

Visit history shows exactly what guests ordered before, including notes and preferences. This helps your team anticipate needs and deliver a more consistent experience during service. 

Reservation integration in the Annoncer Kitchen Management System


Reservation data flows directly into Annoncer, so key guest information is already available before service starts. Allergies, preferences, and notes are visible where they matter, without extra steps or manual input.

THE RESULT

Designed for zero ambiguity.

Annoncer removes interpretation during service.

  • No reliance on memory
  • No verbal handovers
  • No hidden notes

Just clear, structured information — visible to everyone involved.

 

 

Guest allergy information linked to kitchen tickets in the Annoncer Kitchen Management System

Explore more features.

Nothing gets missed during service.

See how Annoncer helps your team manage allergies and guest preferences with total clarity.