About us | All about the company that created Annoncer

THE COMPANY

Who we are.

Annoncer is a product of Index Hospitality Systems, founded in 1994 in the Netherlands.

Index evolved from reselling solutions to building its own. Annoncer is fully developed in-house, based on years of experience in gastronomy, fine dining, and hotel management. We combine technology with real hospitality knowledge to support service in practice.

What we do.

Clear Digital Handovers

Instead of relying on memory or paper, teams document and share handovers in one place.

GUEST PREFERENCES & ALLERGIES

We make sure every guest detail is visible, so teams can deliver consistent, informed service.

REAL-TIME SERVICE COMMUNICATION

Front-of-house and kitchen stay aligned through shared, real-time updates.

SERVICE FLOW CONTROL

Teams keep control and overview, even during the busiest moments.

Our Philosophy

We believe technology should quietly support exceptional hospitality.

In an environment where timing, communication and detail define the experience, systems should create clarity, not complexity.

Our Approach We design and refine solutions that align with how restaurants truly operate.

By understanding service at its core, we help teams work with more focus, less friction and greater consistency.

Our Service

Our way of working brings together technology and hospitality.

With backgrounds in gastronomy, fine dining and hotel management, we understand how service actually runs and shape our solutions to support that reality.

Chosen by those who set the standard.

Trusted by 600+ kitchens

Trusted by hospitality teams worldwide.

USED BY TEAMS IN 40+ COUNTRIES

Supporting restaurants and hotels globally.

Thousands of services daily

Keeping operations connected during service.

BUILT FOR MODERN HOSPITALITY

Used by restaurants, hotels and Michelin starred teams.

OUR TEAM

Behind the pass.

A team built on two worlds: deep IT expertise and hands-on experience in gastronomy and fine dining.
Together, we build solutions that support thousands of services every day.

Wouter Notermans Team Lead Consultancy"I’m responsible for leading our consultancy team, while also staying actively involved in projects. Working closely with clients helps me understand their needs and support the team in the right way. I enjoy the combination of leadership and hands-on work, especially with the variety that comes from international projects."

Thom Evers Hospitality Consultant ''With my experience in hotels and restaurants, I understand what teams deal with every day. I enjoy helping them implement Annoncer and seeing how it improves their workflow. Through international projects, I also get to work in beautiful places around the world.''

Frank Daris Hospitality Consultant ''I work closely with clients across different countries to implement Annoncer and deliver trainings. Having worked in Michelin-starred kitchens myself, I understand the day-to-day challenges. I enjoy the mix of travel and variety, as no week is ever the same.''

Casper de Rooij Hospitality Consultant''My workday is a mix of being on the road and supporting clients on site, often in unique locations. I work closely with our clients and consultancy team to keep everything running smoothly and act quickly when needed. What I enjoy most is seeing the direct impact of Annoncer and making clients happy.''

Arnold van Oyen Team Lead Customer Service''As Customer Service Team Lead, I keep our helpdesk running smoothly and structured, even during busy moments. Together with my team, we handle reservations, special requests, and last-minute changes with clear communication and a friendly approach. We’re the first point of contact and a key part of a smooth guest experience.''

Jeroen Adriaanse Customer Service Specialist

"I support our clients with complex technical challenges and work on solutions that make a real difference in their daily operations. I’m also involved in information security and backup system management, keeping everything secure and reliable. The variety in my work is what I enjoy most, it’s why I’ve been here for so long."

Abdul Alici Customer Service Specialist''In Customer Service, every day brings something different. Some days you solve everything quickly, other days you hit a wall, but coming back with a fresh perspective often leads to that one idea that solves it in minutes.''

Chris de Krijger Customer Service Specialist''My work is very hands-on and varied. From setting up systems for new customers to solving technical issues and working closely with the development team, no day is the same. That variety is exactly what I enjoy most.''

Rob van Schijndel Customer Service Specialist"I work on the engineering and hardware side and support the support team when needed. I also create videos to explain our developments in a clear way for customers and resellers. That mix of technical work and communication keeps my role varied."

Micky Daems Team Lead Development''I combine development with guiding the team and keeping everything moving forward. The mix of building, collaborating, and achieving results together is what gives me the most energy.''

Joep de Kok Software Developer''I’m probably the least culinary person in the company, but working on Annoncer has made me genuinely interested in what happens in the kitchen. Together with the development team, the goal is to build something we’re proud of. Something that makes you say, when dining at a client’s place, this is what we created.''

Koen Verrijt Software Developer''The development team has a great vibe. We get a lot done, but there’s always room for some jokes along the way. You’ll even hear it in our shared playlist. There’s normal music in there too, don’t worry, but now and then it definitely gets a few funny looks.''

Marc Bunkers Software Developer"I’ve been part of the team for over 10 years, starting with iOS and now working more on the cloud side of Annoncer. DevOps and data security are areas I find interesting, and I like to keep learning within development. I also enjoy the running events we join as a company."

Evan Nagel Software Developer ''I work closely with the development team on our new KitchenClient in Unity, where I enjoy experimenting with new techniques to keep everything running smoothly and looking sharp. What I like most is building something great together, combined with the fun in between like grabbing lunch, our Friday team meals or heading into Tilburg every now and then.''

Jeroen Rood UX Designer / Scrum Master''I spend quite some time traveling, but it’s great that part of that counts as working hours. I mainly work with colleagues, occasionally connecting with customers to explore new features. My days are very creative, from shaping Annoncer with the product owner to supporting the team as a scrum master and contributing to marketing. The variety in my work, with constantly new things to learn and explore, is what gives me the most energy.''

Robin Soons Team Lead Finance''I make sure everything runs smoothly financially while keeping my team performing at its best. My days are varied: from coaching and team meetings to controls, reporting, and working with shareholders and external partners. I stay close to the results and guide management through the numbers. What gives me energy is seeing the impact of my own ideas.''

Angelique Sleutjens Office Administrator''I manage our accounts payable, handling invoices, payments, and bank reconciliations to keep everything accurate and up to date. I also support the office with daily tasks like handling mail, receiving packages, and keeping things organized.''

Sophie van den Brand Project Officer

''I’m responsible for the project planning, we monitor and evaluate projects on a national and international scale. I also manage inventory and support the financial side of projects. From my spot at the reception, my colleagues and I monitor the day‑to‑day activities. Every day brings something different, which makes my job diverse, interesting, and fun!''

Sanne Steneker Project Officer ''A typical day at the project office is all about keeping an overview. Together with my colleague, I make sure multiple project schedules stay on track. We’re in constant contact with colleagues, clients, and other stakeholders to see how things are progressing and where we might need to adjust.''

Robert Sanders COO

“I don’t know, you can just put some quote in for me.”

Arthur Leliveld CCO

''I've always admired people who care deeply about their craft.

That is what I admire about hospitality. The dedication to continuously improve and create exceptional guest experiences.

My passion is Annoncer. Helping hospitality teams communicate better, operate more smoothly and deliver great service every day.''

Martijn de Bruin Senior Account Executive''Each day brings a mix of meetings with new leads, partner catch-ups, and often an event. Conversations focus on listening, thinking along, and spotting opportunities. Close collaboration with colleagues and strong personal contact with clients keep things moving. The energy comes from this dynamic pace combined with a unique product.''

Erik Souren Senior Account Executive

"I’ve been working here for many years, and the niche and product really appeal to me, which is essential in a sales role. I fully stand behind what we offer. My focus is on increasing the visibility of Annoncer within the Benelux, and I spend a lot of time with clients, which is exactly what I enjoy most."

Jordi de Graauw Account Executive"I’ve worked in hospitality for many years and briefly explored a role outside the industry. That made me realise how much I value this sector. At Annoncer, everything comes together, combining my experience in hospitality with a product that truly fits the industry."

Wiebe de Haan System Administrator"I’m responsible for all internal systems and help colleagues with technical questions, making sure everyone can work smoothly and securely. As Information Security Officer, I focus on keeping our systems safe, which is essential in a software company. It also helps that I work with colleagues who understand technology, which makes collaboration easier and more effective."

Michelle den Ouden Brand & Culture Director

''I’m involved in a variety of activities across the company, from HR and supporting management to marketing and cybersecurity. The freedom to grow and focus on what I enjoy makes my work very dynamic. I especially like combining strategy with creativity, within a business driven by a passion for fine dining.

I have a soft spot for crazy questions from colleagues. The kind that start with "This might be a strange question, but..."

Eddy Hermanos Chief Synthetic Explainer

''Eddy doesn't sleep, take breaks, or ask for a raise. As an AI powered colleague, he turns new features, updates, and release notes into clear and easy to follow videos.

Whether it's a major release or a small improvement, Eddy is usually ready with an explanation before anyone has finished reading the documentation.

Welcome to Los AI Hermanos."

Freddy Hermanos Chief Release Translator

''Freddy makes sure every update gets the attention it deserves. He hosts release videos, shares practical tips, and helps customers discover new ways to get more from Annoncer.

Together with Eddy, he forms one half of the famous Hermanos duo. Some call them colleagues. Others call them the hardest working employees in the company.

Serving digital knowledge daily. No chemistry involved."

Built for gastronomy

Who we are.

What we do.

Chosen by those who set the standard.

Behind the pass.

Join the team.